ICE Logo

Thank you for using ICE Health Systems. If you require additional assistance, please contact your ICE Health Systems representative using one of the methods indicated on the right side menu.

9.2.2 Adding and Enabling Insurance Providers

A: Adding Insurance Providers

B: Enabling Insurance Providers


 

A: Adding Insurance Providers.

 

For non-Electronic Insurance Providers.  (A list of potential Electronic Insurance providers has already been entered into the ICE Dental software. To enable electronic insurance providers, please see Enabling Insurance Providers below.)

 

  • 1. Click the Scheduling icon  in the ICE Dental menu bar.
  • 2. From the Scheduling menu bar, click Practice, point to Insurance and then point to Manage Payers. Click to choose Manage Payers (Non-Electronic).

  • 3. A dialog box for Insurance Payer Management will display the list of non-electronic Insurance Providers. To find a specific provider, type the name in the Search Insurance Provider text box.  To display All providers or only the Enabled or Disabled providers, click the Display Status list box and then click to choose a filter.

  • 4. Click Create New to add a new non-electronic insurance provider.
  • 5. In the Edit Insurance Payer Details dialog box type an Insurance Provider name, Address, City and Postal/Zip Code.  To select the Country and the Province/State, click the appropriate drop-down list box and then click to choose.

  • 6. To enable the new insurance provider, click the Status drop-down list box and then click to choose Enabled. Click Save.
  • 7. To edit the status or any other details for a provider, click the edit icon  under the Action column in the Insurance Payer Management dialog box.
  • 8. Click Close when finished with the Insurance Payer Management dialog box.

 



 

B: Enabling Insurance Providers.

 

  • 1. Click the Scheduling icon  in the ICE Dental menu bar.
  • 2. From the Scheduling menu bar, click Practice, point to Insurance and then point to Manage Payers. Click to choose Manage Payers (Electronic) or Manage Payers (Non-Electronic). (Please note that the following example will be for Electronic Payers. The process is very similar for Non-electronic payers with slightly different options available in the Edit Insurance Payer details dialog box at Step 6.)

  • 3. A dialog box for Insurance Payer Management will display a list of Insurance Providers.To find a specific provider, type the name in the Search Insurance Provider text box.  To display All providers, or only the Enabled or Disabled providers, click the Display Status list box and then click to choose a filter.

  • 4. Click an edit icon  under the Action column to edit the insurance payer details for a provider.
  • 5. Click the Status drop-down list box and then click to choose Enabled.
  • 6.  In the same manner, choose an option for Medicaid/Medicare, Payer Type and Network ID. (For an example of the Edit Insurance Payers dialog box for non-electronic payers, please see Adding an Insurance Provider, above and refer to Step 5.)

  • 7. Click Save to return to the Insurance Payer Management dialog box.
  • 8. Click Close.