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Thank you for using ICE Health Systems. If you require additional assistance, please contact your ICE Health Systems representative using one of the methods indicated on the right side menu.

14.5 Scanning Images or Documents


When you click Scan for the first time, you may be prompted to install a TWAIN driver plugin. The TWAIN Plug in Installation Instructions shows the three steps required for installation. Click Start Plugin Installation. In the Opening Dynamic Web Twain.xpi dialog box, click to choose Open with and then click Browse. In the Choose Helper Application dialog box, click to choose Firefox and then click OK. Click Install Now in the Software Installation dialog box. In the Add-ons dialog box, click Restart.


  • 1. Click the Correspondence icon  in the ICE Dental menu bar.
  • 2. Click Scan in the Correspondence tab.

  • 3. Click to Choose the Source and then click OK.

  • 4. Follow instructions for your scanner.
  • 5. The scanned file will be listed in the patient’s files (beside a file icon ).
  • 6. Select the PV (Visible to Patient) checkbox to make the file available to the patient.
  • 7. To view a scanned image file, click View under the title. The file will open up in a new browser tab.
  • 8. To download a file to your computer, click Download under the title.
  • 9. To rename a file, click Rename under the title. Type a new name in the Rename dialog box and then click OK.

  • 10. To delete a file, click Delete under the title. Click Yes to confirm that you would like to delete the file.